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Grand Palais Beachside Resort

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188 Alexandra Pde, Alexandra Headland, Queensland 4572 Australia
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (134)
Room & Suite (36)
Pool & Beach (24)

About

#2 of 18 Speciality lodging in Alexandra Headland
Location
Cleanliness
Service
Value
Grand Palais Beachside Resort holiday accommodation apartments are your perfect choice in affordable luxury on the Sunshine Coast. Will full amenities, a great location and amazing views, we have it all here at Grand Palais.
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Full view
Property amenities
Free parking
Pool
Complimentary instant cofffee
Beach
Bicycle rental
Children's television networks
Airport transportation
Spa
Secured parking
Outdoor pool
Heated pool
Fence around pool
Complimentary tea
Vending machine
Rooftop terrace
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
24-hour check-in
Express check-in / check-out
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Private balcony
Iron
Coffee / tea maker
Kitchenette
Flatscreen TV
DVD / CD player
Bath / shower
Microwave
Refrigerator
Kitchenware
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English
442Reviews1Q+A100Room tips
Traveller rating
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Popular mentions
Sunshine762083 wrote a review Jul. 2020
3 contributions2 helpful votes
Great 3 bedroom clean unit overlooking the beach. Pool area was well maintained and public areas were clean. Manager's Janelle & Steve were welcoming and friendly. Great location, within walking distance to restaurants, bars and the beach.
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Date of stay: July 2020Trip type: Travelled with family
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Kathy W wrote a review Mar. 2020
Brisbane, Australia51 contributions12 helpful votes
First time staying at Grand Palais Resort and we were not disappointed. We booked a 1 bedroom unit but were put into a 2 bedroom which was beautifully fitted out with a modern decor. The resort was across the street from the beach and our unit had ocean views. The Managers, Janelle & Steve were wonderful and nothing was too much trouble. The resort was an easy walk to Mooloolaba and the Alex Surf Club. We had a wonderful weekend away and would highly recommend the Grand Palais.
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Date of stay: February 2020Trip type: Travelled as a couple
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Damian J wrote a review Jan. 2020
Brisbane Region, Australia63 contributions405 helpful votes
+1
Firstly, the staff here were great. Friendly and more than accommodating to assist. It was the little things that let it down. Firstly the air vent in the ensuite bathroom was caked in dust, obviously hadn't been cleaned in some time. When we went to use the BBQ on the rooftop, the knobs were covered in spiderwebs. Again, obviously nobody is going up there to even check on it. The TV has a small selection of FOXTEL channels but they're almost unwatchable as they are transmitted through the antenna cable meaning there's a bad delay between picture and sound. The room amenities were OK but a little dated, I mean who has a VCR in 2020?? The only updated thing was a large TV but again this was useless as we bought a hard drive to play movies on it but found that the remote control wouldn't work because it needed some sort of dongle in the back of the TV. This has either been misplaced, stolen, or never put in. By this stage I was sick of calling for assistance and let it go. Speaking of TV's, the main bedroom has possibly the smallest TV in the world. You need binoculars to watch it from your bed. Not even worth putting it there. Be better putting a slightly bigger TV in the second bedroom for kids to watch. We spent a lot of time in the pool which was very clean and a nice space to hang out. The pool is heated year round to 29.3 degrees, as the maintenance guy advised us. There is also covered BBQ facilities in the pool area. Literally across the road from the beach, it couldn't be better and there's plenty of shopping and food choices in the area so you'll never be stuck for anything.
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Date of stay: January 2020
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Sleep Quality
Room Tip: It's only 4 floors so the higher the better, ocean facing
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Pete F wrote a review Jan. 2020
6 contributions2 helpful votes
You may see I have favorably reviewed this awesome place many times. However on trying to confirm our tenth visit this coming March, having booked and paid over 50% deposit in March 2019 we have been informed we have no booking. Despite being told one day that the unit was “Double Booked” two days later it was mysteriously “out of the pool”. Sure we realize the new management have more than doubled the tariffs (they are now competing against newer better places), but to just dump an 8 year, long standing booking with the sentence “confirmation emails does not guarantee a booking!” is just crazy. We have had 8 friends stay here on our recommendation in that time, but we just cannot risk friends having their holidays messed up like ours has been this year.
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Date of stay: January 2020Trip type: Travelled as a couple
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Response from Janelle Dunn , Owner at Grand Palais Beachside Resort
Responded Apr. 25, 2020
As you are aware, the unit you booked was not available due to a maintenance issue (your 2019 booking was also moved to another room by the previous management due to this). We noted that the previous managers booked you into that apartment - even though works had not even commenced. We did not dump an 8-year booking without calling every other guest with a booking to see if an alternative booking could be opened for you. This scenario can, and does, happen due to unforeseen maintenance being required or due to unit owners removing their property from the available letting pool (An owner can remove a unit from a holiday listing by giving only 30 days’ notice). We contacted you to advise that the unit would not be ready for your booking giving you more than 60 days’ notice and offered to try to find another property. This apartment is still not available (more than a month past your booking date) due to the resultant refurb being of a difficult nature and taking much longer than the owner anticipated. We will never know why the previous managers booked you into a room that was not available and put us all in this position.
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tundra1999 wrote a review Dec. 2019
Brisbane, Australia359 contributions91 helpful votes
The reviews are all over the place and I was a bit leery to stay here. It was decent enough and I probably would stay there again. My first impression was it was cleanish, a bit dated, but overall ok. The beds and pillows were comfortable and clean, the bathroom and showers were clean, might could use a good scrub not just a gloss over. A bit tired and the master ensuite shower requires a step up which is overall a weird design, but it works. The other bathroom has a small shower and washer and dryer which was great. The main floors are tiled which is best for sand covered feet. There is a small closet with broom, mop, vacuum, umbrella and dustpan which is great for constantly sweeping sand off the floor. The kitchen is stocked with most of what you need for cooking. The fridge was clean, dishwasher was fine expected for racks coming off track, stove and oven were clean. The hood fan could use a good clean, but it was good enough. There were ample dishes and silverware for dining enough for 8 people to dine. If you want to bake a cake or casserole bring your own dish for cooking other than that the kitchen has what you will need. I felt the entire place needed a good scrub down, the light fixtures were dusty, and bit dirty the dining table had been cleaned but not well. Ok, it wasn't that bad just a few tweaks is all it needs. The biggest thing working against this place is the traffic noise and the lights from the neon signs and traffic lights at night. Bring ear plugs, eye mask and maybe a small fan to block out the noise. The air con humming blocked out a bit of the noise. The biggest pro's of this place is the location and also underground parking. The parking spaces are numbered, not in order, just drive until you see your number. There are trolleys for luggage in the parking area and lifts to all floor levels. Reception was quick and easy, friendly staff. There is grocery store 1-2 minutes walk, they have most of what you will need. Yes a bit pricey, but it's fine for a few things you will get. A few restaurants within walking distance. Honestly, it was a fine stay. Oh, the doors slam hard, please don't be the jerk who let's the door slam everytime you come in and out. Yes, we had one of those jerks on our level. I probably would stay here again, but on a higher level. We did pay and get an ocean view, which was mostly trees. Nothing grand about this place except the location, nothing horrible either. Decent enough place to stay when visiting the Sunshine Coast.
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Date of stay: December 2019
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Room Tip: Level 2 or above
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PRICE RANGE
US$100 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palais beachside hotel alexandra headland
LOCATION
AustraliaQueenslandSunshine CoastAlexandra Headland
NUMBER OF ROOMS
45
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Frequently Asked Questions about Grand Palais Beachside Resort
Which popular attractions are close to Grand Palais Beachside Resort?
Nearby attractions include Alexandra Headland Beach (0.2 km), HMAS Brisbane Lookout (0.5 km), and Suncity Tenpin (0.5 km).
What are some of the property amenities at Grand Palais Beachside Resort?
Some of the more popular amenities offered include a pool, a spa, and free parking.
Which room amenities are available at Grand Palais Beachside Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palais Beachside Resort?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Grand Palais Beachside Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Palais Beachside Resort?
Conveniently located restaurants include Elliotts Bistro, The Velo Project, and Spice Bar.
Are there opportunities to exercise at Grand Palais Beachside Resort?
Yes, guests have access to a pool during their stay.
Does Grand Palais Beachside Resort have an airport shuttle?
Yes, Grand Palais Beachside Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Palais Beachside Resort located near the city centre?
Yes, it is 0.3 km away from the centre of Alexandra Headland.
Are any cleaning services offered at Grand Palais Beachside Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Grand Palais Beachside Resort have any great views?
Yes, guests often enjoy the ocean view available here.